The Use of Artificial Intelligence in Trade Advisory Services

This report explores the integration of Large Language Models (LLMs) like GPT into trade advisory services, focusing on their potential benefits and challenges, particularly Artificial Intelligence(AI)-generated "hallucinations." "Hallucinations" occur when AI models produce inaccurate or misleading information due to architectural limitations and incomplete training data. This is especially problematic in trade advisory, where errors can lead to significant reputational, financial and legal consequences.

While AI offers great potential for enhancing trade advisory services, success requires careful planning, continuous human oversight, and adherence to ethical standards. These principles are essential for maintaining trust and confidence in public service delivery.