: Public Class
Created: 14/10/2012 10:39:05
Modified: 05/01/2017 16:52:10
Project:
Advanced:
Conditions for notifying the customer about the changes in the status of their service (e.g., outage restore, estimated restoration time, tariff or service level change, etc.)<br/>
Attribute
Public String
  contactType
Details:
Notes: Type of contact (e.g., phone, email, etc.).<br/>
Public String
  contactValue
Details:
Notes: Value of contact type (e.g., phone number, email address, etc.).<br/>
Public DateTime
  earliestDateTimeToCall
Details:
Notes: Earliest date time to call the customer.<br/>
Public DateTime
  latestDateTimeToCall
Details:
Notes: Latest date time to call the customer.<br/>
Public NotificationTriggerKind
  trigger
Details:
Notes: Trigger for this notification.<br/>
Element Source Role Target Role
Customer
Class  
Name: CustomerNotifications
All notifications required by this customer.
Name: Customer
Customer requiring this notification.
Details:
 
TroubleTicket
Class  
Name: Notification
Notification for this trouble ticket.
Name: TroubleTickets
All trouble tickets with this notification.
Details:
 
Element Source Role Target Role
Incident
Class  
Name: Incident
Incident as a subject of this customer notification.
Name: CustomerNotifications
All notifications for a customer related to the status change of this incident.
Details: