Created: | 22/05/2008 00:21:47 |
Modified: | 11/10/2016 09:15:32 |
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Element | Source Role | Target Role |
Outage Class |
Name: Incident Incident reported in trouble call that results in this outage. |
Name: Outage Outage for this incident. |
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Operator Class |
Name: Incidents All incidents owned by this operator. |
Name: Owner Operator who owns this incident. |
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IncidentHazard Class |
Name: Incident Incident associated with this hazard. |
Name: IncidentHazard All hazards associated with this incident. |
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Location Class |
Name: Incident Incident at this location. |
Name: Location Location of this incident. |
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CustomerNotification Class |
Name: Incident Incident as a subject of this customer notification. |
Name: CustomerNotifications All notifications for a customer related to the status change of this incident. |
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Work Class |
Name: Incidents All incidents being addressed by this work. |
Name: Works All works addressing this incident. |
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Element | Source Role | Target Role |
TroubleTicket Class |
Name: TroubleTickets All trouble tickets reporting this incident. |
Name: Incident Incident reported in this trouble ticket |
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TroubleOrder Class |
Name: TroubleOrder |
Name: Incident |
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Object | Type | Connection | Direction | Notes |
Document | Class | Generalization | To |