: Public Class
Created: 22/05/2008 00:21:47
Modified: 11/10/2016 09:15:32
Project:
Advanced:
Description of a problem in the field that may be reported in a trouble ticket or come from another source. It may have to do with an outage.<br/>
Attribute
Public String
  cause
Details:
Notes: Cause of this incident.<br/>
Element Source Role Target Role
Outage
Class  
Name: Incident
Incident reported in trouble call that results in this outage.
Name: Outage
Outage for this incident.
Details:
 
Operator
Class  
Name: Incidents
All incidents owned by this operator.
Name: Owner
Operator who owns this incident.
Details:
 
IncidentHazard
Class  
Name: Incident
Incident associated with this hazard.
Name: IncidentHazard
All hazards associated with this incident.
Details:
 
Location
Class  
Name: Incident
Incident at this location.
Name: Location
Location of this incident.
Details:
 
CustomerNotification
Class  
Name: Incident
Incident as a subject of this customer notification.
Name: CustomerNotifications
All notifications for a customer related to the status change of this incident.
Details:
 
Work
Class  
Name: Incidents
All incidents being addressed by this work.
Name: Works
All works addressing this incident.
Details:
 
Element Source Role Target Role
TroubleTicket
Class  
Name: TroubleTickets
All trouble tickets reporting this incident.
Name: Incident
Incident reported in this trouble ticket
Details:
 
TroubleOrder
Class  
Name: TroubleOrder
 
Name: Incident
 
Details:
 
Object Type Connection Direction Notes
Document Class Generalization To